I've had this experience, too. I'd be considering patronizing a business, look them up and think "Why don't they have a website? How can they not have a website?" It's certainly an advantage to the consumer, but there are still massive gaps where some fairly necessary things (like automotive dealerships) don't have accurate or current reviews. (One place I looked when I was considering buying has shill reviews that are so ingratiating it's nauseating. That tells you something about the company, yes? Particularly since their service was awful, and I would not have bought from them based on that alone. Seeing the sickeningly sweet positive reviews was particularly galling.)
(no subject)
Date: 2010-12-07 04:07 pm (UTC)